Nick Monroe is currently the Director of National Deployment of Managed Optical Fiber Networks, focusing on enhancing customer experiences in the ever-evolving telecom sector. Previously, they served in various roles at Lumen Technologies from 2021 to 2024, including Manager of Service Delivery for Cloud and Tech + Dark Fiber, where they aimed to lead automation and documentation in fiber construction. Additionally, Nick was an IT Specialist at Michigan State University from 2006 to 2008, providing desktop support for the National Food Safety and Toxicology Center. Nick holds a degree in Telecommunications, Information Technology, and Business from Michigan State University, which they completed in 2008.
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