Nicole Silvers

Nicole Silvers has been leading teams in customer success and client services management roles for over a decade. With experience at Lumen Technologies and XO Communications, Nicole has successfully overseen significant revenue and churn management. With a focus on proactive care, relationship management, and strategic planning, Nicole has consistently driven revenue growth and customer retention. At XO Communications, Nicole managed teams of professionals responsible for maintaining and growing key customer accounts, ensuring customer satisfaction and business growth. Overall, Nicole Silvers has shown strong leadership and expertise in customer success and account management.