Robert Proctor is a versatile and multilingual IT, Telecom, and Cloud Service Manager with a 20-year track record of supporting global enterprise and wholesale carrier accounts. They have worked as a Senior Operations Service Manager at Colt EMEA since 2023 and at Lumen Technologies since 2018. Previously, Robert served as a Lead Service Manager at ProfitLine, managed network services at Sprint Nextel, and held multiple roles at Level 3 Communications, achieving significant growth and improvements in service delivery. Robert's consultancy experience includes working on various contracts and projects, enhancing customer satisfaction and operational efficiency. They are currently pursuing a BSc (Hons) in Physical Electronic Engineering with Industrial Studies at Lancaster University.
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