Robin Mull, MBA, is an experienced manager specializing in service delivery and customer project management, currently holding the position of Manager, Service Delivery at Lumen Technologies since January 2018. With a career spanning over two decades, Robin has previously served as a Customer Care Manager at both CenturyLink and Lumen as well as various roles in project and operations management at companies including Level 3 Communications, Unity Business Networks, and Avaya. Robin’s expertise encompasses supporting federal customers, managing performance teams, ensuring service level compliance, and overseeing complex VoIP projects. Academic credentials include a Master's degree in Business Administration and a Bachelor's degree in Business Management from the University of Phoenix.
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