Ryan Burton is currently the Director of Customer Programs at Lumen Technologies, a position they have held since 2024. Previously, they gained extensive experience at Sprint and T-Mobile, holding various roles including Network Specialist, Network Engineer III, and Sr Manager of National RAN Operations. With over 24 years in operations and managed services, Ryan has a proven track record in customer support, team leadership, and technical operations across multiple technologies, including mobile and wireline environments.
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