Susan Smith is an experienced professional in channel sales and account management, currently serving as Manager of Channel Sales at Lumen Technologies since September 2021. Prior to this role, Susan held various positions at Level 3 Communications from April 2010 to September 2021, including Inside Channel Account Manager and Sr. Partner Experience Specialist. Earlier experience includes roles at Global Crossing, where Susan worked as Partner Support Manager in Client Services as well as Director/Manager of Client Services. Key strategic accounts supported include SONY Pictures, Ticketmaster, Northrop Grumman Corporation, and Master Halco. Susan holds a Bachelor of Arts degree in English Language and Literature from the State University of New York at Oswego.
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