Terence Bailey is an accomplished professional with extensive experience in network architecture and operational support. Currently serving as the Senior Manager of Network Architecture at Brightspeed since June 2023, Terence previously held various managerial roles at Lumen Technologies, including Senior Manager of Ethernet Enterprise Repair and Senior Manager of Operation Service Management, where responsibilities included acting as a customer advocate for elite strategic accounts. Prior experience includes positions at CenturyLink and Sprint, where competencies in team leadership, performance evaluation, and quality assurance were developed. Terence holds a Bachelor of Science in Organizational Leadership from Fort Hays State University and a Bachelor's degree in Mathematics from Binghamton University. Skills encompass excellent communication, decision-making, and motivation techniques, reflecting a commitment to customer service and team excellence.
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