Troy Ferrence is a senior technology and transformation leader with over 15 years of experience in driving enterprise-scale initiatives. Currently, they serve as the Senior Director of Software Engineering at Lumen Technologies, a position they have held since 2023. Prior to this, Troy held various roles at Lumen, progressing from Director of IT Development & Support to Director of Operations Automation. Troy's previous experience includes positions at CenturyLink and Qwest Communications International, encompassing roles in IT systems analysis, engineering, and network operations. Troy earned a degree in Management Information Systems from Metropolitan State University and studied Network Engineering at the Minnesota School of Business.
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