Mark Akeroyd

Mark Akeroyd has held various leadership roles in the financial services industry, with experience at companies such as Lumiant, MLC Australia, and National Australia Bank. As Head of Product, Customer Success, and Advice Delivery at Lumiant, he focuses on managing key partner relationships and spearheading customer success initiatives. During his tenure at MLC Australia, he played a pivotal role in shaping advice strategies and client propositions, as well as leading the transition from NAB Financial Planning as the Program Lead. Mark's educational background includes a Master of Commerce, graduate certificates in User Experience & Web Design and Commerce, as well as various financial services diplomas and certifications.