Adi Markus

Adi Markus currently serves as the Senior Director of Customer Success at Luminance, leading initiatives that leverage AI technology to enhance contract management. Prior to this role, Adi had an extensive tenure at Optimove, progressing from Customer Success Manager to Senior Director of Customer Success for the Americas, where Adi developed strategic leadership, mentored teams, and managed high-profile client relationships. Adi's experience also includes interim consulting positions with Effective CPM and Simless, and a project management role at Rodan + Fields. Notably, Adi initiated the "Simless Platinum" Club, enhancing customer retention and engagement. Educational qualifications include an MBA in Marketing and Entrepreneurship from Baruch College and a B.A. in Economics from Ben-Gurion University of the Negev.