Fatema C. is an experienced Customer Success Manager currently working at Luminance since October 2025. Previously, Fatema served in various roles at Trustpilot from August 2021 to October 2025, including Customer Success Manager (Enterprise) and Associate Customer Success Manager. Prior experience includes a position as Customer Success Manager UKIE at Treatwell, a leading marketplace and SaaS solution for the hair and beauty industry, from March 2020 to August 2021. Earlier in 2018, Fatema worked as a Partner Solutions Strategist at O2 (Telefónica UK). Fatema holds a Master of Arts degree in International Political Economy from King's College London.
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