Caleb Daniel is a Support Engineer at Lumos since May 2024, with a strong background in process automation and business process improvement. Prior to this, Caleb served as a Process Automation Engineer at GoodUnited from December 2020 to May 2024, where responsibilities included providing enterprise-level customer support and optimizing systems, products, and processes through collaboration with Support and Customer Success teams. In earlier roles at GoodUnited, Caleb was a Business Process Improvement Engineer, focusing on continuous improvement and technology-driven solutions, and an Optimization Analyst, where contributions supported revenue growth for impactful nonprofits through data-driven decision-making. Caleb holds a degree from the University of Wisconsin-Madison.
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