Jeremy Setzer

Jeremy Setzer is a seasoned professional with extensive experience in customer support management, entrepreneurship, and strategic business operations. Currently serving as a Senior Manager for Conversational AI and Knowledge Base at Luno, Jeremy also founded Southland Coffee Packaging, which has become South Africa's leading provider of single-serve pour-over coffee, overseeing all aspects from sourcing to sales. Previous roles include senior management positions at Yoco and The Digital Studio Lab, as well as a focus on customer experience at Mobiz and Yola.com. Educational credentials include a B-Comm in Marketing, Strategy, and Economics from the University of South Africa and a Diploma in Business Administration and Management from Stellenbosch University.