Mark Beard is an experienced professional in service and support engineering, currently serving as the Lead Service & Support Engineering Manager at Luno since February 2023. Prior to Luno, Mark held various roles at Sky Betting & Gaming, NewDay, Thales, and Plusnet, progressing from Service Lifecycle Manager to Digital Incident Management and Insight Specialist, and Incident Manager, among other positions. Mark's career began at Plusnet, where responsibilities included Service Insight Lead and Compliance & Quality Lead. Mark's educational background includes attendance at Birley Community College from 1997 to 2002.
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