Mark G.

Mark G. is an experienced professional in anti-financial crime and customer service, currently serving as an Anti-Financial Crime Systems Specialist at Luno since July 2021. In this role, Mark G. manages knowledge bases and standard operating procedures for internal and third-party systems while collaborating with operational teams to establish requirements and acceptance criteria. Previously, Mark G. held positions within the operational anti-financial crime team, focusing on fraud detection and prevention, and worked in customer-facing roles addressing account security and customer inquiries. Prior to Luno, Mark G. was the Operations Manager at RedButton Wi-Fi, overseeing daily activities and resource coordination. Mark G. holds a Bachelor of Arts in Psychology and Sociology from the University of South Africa, completed between 2017 and 2021.