Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, LUSH places emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

Beauty & Cosmetics

LUSH

LUSH's headquarters in Poole, United Kingdom

This department focuses on procurement strategies and business development initiatives to enhance operational efficiency and drive growth.

Procurement and Development

This department manages and supports the sales function, coordinating activities related to sales assistance, customer engagement, and retail operations.

Sales Operations

This department oversees the operations and performance of retail locations, ensuring effective management and customer satisfaction.

Retail Management

This department oversees daily operations and ensures team members are supported in their roles.

Supervision

The Marketing Team at LUSH is responsible for developing and executing innovative marketing strategies to promote the brand’s ethical beauty products. This includes digital marketing, PR, influencer collaborations, brand management, and loyalty programs. They work to highlight LUSH’s commitment to fresh ingredients, animal welfare, and sustainable packaging, aiming to engage and grow a conscious customer base.

Marketing Team

The Management Team at LUSH oversees various operational and strategic functions across the company. They ensure streamlined logistics, maintenance of plant operations, manage global subscriptions and travel, and uphold excellent customer care. They also work on employee operations, development, and training, aiming to sustain LUSH's innovative and ethical standards while combating over-packaging and supporting the use of fresh ingredients.

People (9)

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Other teams

Sales Operations

Retail Management

Supervision

Marketing Team

Management Team