Every engagement is month to month, thirty days notice, no setup fee and no exit fee. We do not use contracts to hold onto accounts our work is not holding onto. It changes how we operate: reporting a practice can actually read, problems raised before they are asked about, and a free billing review up front that tells them what is recoverable even if they never sign. If the numbers stop improving, leaving should be easy.

The person who worked your claim is the person who answers the patient's question about it. No pooled bench, no rotating account manager, no ticket number. That means our people carry real accounts and see the consequences of their own work, and it means practices talk to someone who knows their payers, their specialty and their front desk by name. We keep account loads low on purpose so that stays true as we grow.

Most billing vendors take a slice — the coding, or the AR — and point at the other guy when a claim dies. We take the whole thing, eligibility through appeals, so there is nobody to point at. If a claim was never going to be paid, that is on us to catch before the visit, not to explain after the denial. Owning the full cycle is also the only honest way to be measured: clean claim rate, denial rate and days in AR are ours, not shared.

Luxen runs the entire revenue cycle for medical practices. Eligibility and benefits verification before the visit, prior authorization, charge entry, coding, clean claim submission, clearinghouse rejection work, denial management and appeals, AR follow-up by ageing bucket, patient statements and month-end reporting — all of it, not a slice of it.

We work inside the practice management system you already pay for. No migration, no data conversion project, no six-month ramp. You keep your software, your payer contracts and your patient relationships; we work inside them, billing under your NPI. Most practices go from a signed BAA to our team working their claims in about two weeks.

What makes us different is who does the work. Every account gets a named team — billers, certified coders and, where the front office needs it, a HIPAA-trained medical virtual assistant handling scheduling, patient calls, intake, records and EHR data entry. The people who worked your claim are the people who answer the patient's balance question. No pooled bench, no rotating account manager, no ticket queue. One point of contact from the first call onward.

We also keep volume deliberate. We partner with 5–10 new practices each month rather than filling every request that comes in, because an account that gets a team who knows it performs better than one that gets whoever is free. Everything is month to month with thirty days notice, no setup fee and no exit fee — we would rather earn the next month than lock you into twelve.

Practices come to us with the same problems: claims dying quietly in a clearinghouse, denials nobody has time to appeal, AR ageing past 90 days, patient balances written off because the statements make no sense. We start with a free 30-minute billing review of your AR ageing and denial reasons and tell you what is actually recoverable. No commitment, no deck, no fee.

We serve practices nationwide, remotely, with deep experience in emergency medical services, dental, urgent care and general outpatient billing.

Luxen Talent

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Luxen Talent

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