Maria Lauridsen is a people-first leader specializing in customer experience and retention within the subscription and e-commerce sectors. Currently serving as the Director of Members at Luxplus, Maria leads a team focused on enhancing customer experiences and optimizing operational processes. Previously, Maria held roles such as Head of Members & Retention at Goodiebox and Partnership Manager at 3 Danmark, where they developed strategies to drive growth and improve service offerings. Maria's educational background includes a Master's in Marketing from EADA and a Bachelor's in International Business Communication from Copenhagen Business School.
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