Alexia Flores

Alexia Flores is a seasoned sales and customer success professional with significant experience in leadership roles at Lyft and Yelp. Currently serving as Director of Sales and Director of Enterprise Customer Success at Lyft since December 2018, Alexia established the Enterprise Customer Success organization and defined essential metrics for customer satisfaction, retention, and growth. Prior to Lyft, Alexia held various sales management positions at Yelp from 2012 to 2018, where notable achievements included driving substantial revenue growth and training high-performing sales teams. Alexia holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Arizona.