Amy Dicarlo

Amy DiCarlo is a seasoned professional with extensive experience in customer service and training coordination. Currently serving as a Senior Specialist in the SCC Knowledge Base at Lyft since September 2017, Amy has also held roles such as Specialist in Customer Experience and Associate for Social Media, consistently providing exceptional support to users. Previous experience includes coordinating virtual training as a Learning & Performance Coordinator and coaching social media teams at Retrograde Coffee. Additional roles include banking specialist at TD, brand attendant at Target, merchandise cast member at The Walt Disney Company, and student ambassador at Holy Family University. Amy holds a Bachelor of Arts in Communication Studies from Rowan University and has also pursued studies in Business Management and Marketing.