André T. serves as a Social Media CX Specialist at Lyft, showcasing the brand with eloquence and discretion across digital platforms while enhancing community satisfaction through relationship-building with passengers and drivers. Previously, André held the position of Market Manager at Spin (Ford Mobility), where effective marketing strategies and partnerships contributed to ridership growth and operational improvements. André's experience at Uber included multiple roles, culminating in a Community Operations Lead II position, where a strong focus on metrics and performance management led to exceeding key performance indicators. Earlier experience as an Admissions Representative at Career Quest Learning Centers involved assessing prospective students' suitability for programs. André holds an MBA in Entrepreneurship and Marketing from Colorado Technical University and a BA in Fashion Marketing Management from The Illinois Institute of Art - Chicago.
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