Giovanni Rivera is an experienced professional with a background in customer service and technical support across various roles. Currently, Giovanni serves as a Tow Truck Operator at Atlantis Towing LLC and a Driver for Lyft, focusing on customer satisfaction and vehicle maintenance. Previous experience includes serving as a Reservation Sales Representative at Enterprise Holdings, providing technical support as a Technical Support Specialist at Atlantis Towing LLC, and assisting clients at Boston Medical Center as a Client Service Analyst. Additional roles include an Asset Specialist position at Tufts Health Plan and customer service positions at Whole Foods Market and Market Basket. Giovanni holds a Bachelor’s Degree in Business Management from Cambridge College and has completed training at Year Up United.
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