Janice Broderick

Janice Broderick is a Senior Knowledge Manager with extensive experience in the e-commerce industry, focusing on enhancing customer and seller experiences through scalable solutions. They have over seven years of experience working with leading platforms like Amazon and eBay, where they managed complex projects and led cross-functional teams. Janice has demonstrated expertise in process improvement, customer relationship management, and operations management, improving efficiency and satisfaction across various business domains. They also have a history of training and developing staff to elevate their skills. Currently, Janice is pursuing a Bachelor of Business Administration degree with a focus on business administration and management at Baker College.