Jen Hou

Jen Hou serves as a Senior Design Manager at Lyft, where responsibilities include driving strategy and leading a design team focused on Lyft Media and Business. Prior to Lyft, Jen held positions as a Product Design Manager at DoorDash and Spotify, enhancing advertising experiences and promoting local business marketing. Jen also contributed to Bluecore as a Product Design Manager, developing innovative marketing personalization tools, and worked at IBM on user experience design for healthcare solutions. Early in the career, Jen gained experience at Group SJR and Vaudeville Ventures, focusing on digital experiences and branding. Educational accomplishments include a Bachelor of Fine Arts from the Rhode Island School of Design, along with studies at Harvard Extension School and Brown University.