Londa Overbeck is a seasoned user research and strategy leader currently serving as the Director of User Research at Lyft, where they lead a team of researchers and contribute to the organization’s cross-functional leadership. They have a background in psychotherapy, which informs their unique approach to understanding user needs and fostering collaboration within teams. Londa has held various roles in user research across industries, including positions at EchoUser, AltSchool, and Edgewood Center for Children and Families, and has earned degrees from institutions such as Boston University and New York University.
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