Marina J. is an experienced Program Manager and Regulatory Operations Lead at Lyft, specializing in customer immersion and the effective use of customer feedback to drive organizational change. With a strong background in operations and customer experience management from previous roles at UpLift Inc., CAMPAIGN, and Hello, Marina has a proven track record in leading cross-functional initiatives, conducting root cause analysis, and improving customer-centric processes. Additional experience includes roles in supply chain analysis and customer support at Fitbit and PCH International, respectively. Marina holds a Bachelor of Arts in Kinesiology Sports Management from Saint Mary's College of California and has a foundation in Kinesiology from California State University, Monterey Bay.
This person is not in any teams
This person is not in any offices