Nikki Jong

Nikki Jong serves as an Associate Creative Director at Lyft, where responsibilities include acting as Interim Creative Director for Growth and Product Marketing and leading content strategy for rideshare. With over a decade of experience as an independent consultant, Nikki specializes in developing scalable content strategies and managing creative teams for growth-stage startups. Past roles include Head of Content Marketing at AltSchool, Managing Editor at One Medical Group, and Director of Premium Content & Partnerships at Menuism, where Nikki demonstrated expertise in brand storytelling, content operations, and audience engagement. Nikki holds an MFA in Writing from the University of San Francisco and has a background in editing from UC Berkeley and a BA in English from San Francisco State University.