Rebecca P. has extensive experience in customer response and impact within the tech and fitness industries. Currently an Analyst at Lyft since October 2018, Rebecca is involved in incident response and remediation, previously holding roles such as Senior Specialist and Customer Impact Specialist, where responsibilities included identifying and resolving user experience issues, managing bug tickets, and collaborating cross-functionally for process improvements. Earlier experience includes serving as a Personal & Group Trainer and Administrative Assistant at Anytime Fitness, where Rebecca managed schedules and created workout plans, as well as a Lead at American Eagle Outfitters, focusing on inventory and floor management. Rebecca holds a Bachelor's degree in Biobehavioral Health from Penn State University.
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