Sara Crabtree

Sara Crabtree is an experienced program manager currently working at Lyft since August 2017, focusing on customer impact and advocacy by addressing and improving broken experiences to enhance platform reliability. Prior roles at Lyft include program lead positions for customer impact and incident response, as well as analyst and specialist roles in customer and driver experience. Prior to Lyft, Sara Crabtree served as a project manager at K2 Alliance Group and managed operations at West Side Deli and Sonic Drive-In. Sara Crabtree holds a Bachelor of Science in Business Administration with a focus on Marketing and Management from Tennessee Technological University, completed in 2017.