Muhammad Youssef started their work experience in 2011 at Sutherland Global Services as a Call Center Representative and Agent, where they dealt with customer inquiries and resolved billing and ordering issues. From 2014 to 2016, they worked as a Senior Customer Experience Associate at DealGamed, where they communicated with customers through various channels and provided them with information and assistance. In 2016, they joined Lynks.com as a Subject Matter Expert and later became the B2B Team Manager in 2020. Additionally, in 2017, they briefly worked as a Customer Service Manager at Stylish Eve.
Muhammad Youssef completed their Bachelor of Laws (LL.B.) from Beirut Arab University from 2006 to 2010. Prior to that, they attended Manhal El Ma'arefa Secondary School from 2003 to 2006, where they achieved a Good result. Additionally, they obtained a certification in beginner-level German language proficiency from Duolingo in June 2016. Lastly, it is mentioned that they have some form of affiliation or connection with Beirut Arab University, but no specific details are provided.
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