Michael Ames is a seasoned leader in tech operations, currently serving as the Director of Analytics and Customer Service at Volta Charging since 2021 and as the Sr. Director of Service Operations at Shell Recharge Solutions since 2024. Previously, Michael held various roles at EnerNOC and Enel X, where they managed global operations and support teams. Notably, Michael was instrumental in building technical infrastructure for Ultra Radio from 1999 to 2003 and contributed to multiple startups, focusing on process improvement and team development. Michael's extensive experience across the tech and energy sectors demonstrates a strong commitment to enhancing operational efficiency and customer satisfaction.
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