Sharon Jones

Sharon Jones has extensive experience in customer service and retail roles, currently serving as a Legal Services Contact Centre Agent at Lyons Davidson Limited since January 2020, where responsibilities include managing client communications and claims processing. Previous roles encompass voluntary positions as a Retail Assistant at Bobath Charity Shop and Cancer Research Wales Boutique, where focus was on stock organization and customer service. Additionally, Sharon held various roles in education, including Teacher Assistant positions in Design & Technology, and has experience as a Customer Service Advisor at PV Solar Solutions. With a solid educational background in Product Design and Education, including a BSc (HONS) from the University of Wales Newport, Sharon combines strong organizational and communication skills with a commitment to excellent service.