Laura Carpenter

Head Of Customer Success

Laura Carpenter is an experienced professional currently serving as the Head of Customer Success at Lyric since April 2025, where leadership focuses on helping enterprise supply chain leaders maximize value through the company's platform. Prior to this role, Laura held various positions at Deloitte from 2012 to March 2025, rising from Strategy & Operations Summer Scholar to Senior Manager, gaining expertise in consulting and operational strategy. Earlier experience includes working as a Distribution Engineer at Southern Company from 2011 to 2012. Laura holds a Master of Business Administration from Harvard Business School and a Bachelor of Science in Mechanical Engineering with a minor in Nuclear & Radiological Engineering from Georgia Institute of Technology.

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