Sally King is an experienced customer experience and operations consultant with a strong background in driving customer success across various industries, including health tech, SaaS, and travel management. Currently serving as a CX & Ops Consultant at We Lysn since March 2025, Sally previously held leadership roles such as Head of Customer Experience at T-shirt Ventures, where key accomplishments included CX transformation and operational scaling. Additionally, Sally has extensive experience in building and optimizing customer journey strategies and enhancing retention, having worked at companies like Resonate Solutions, EnPerSo Business Travel, and Corporate Traveller Australia. With a comprehensive educational background in business, leadership, and innovation from notable institutions, Sally has developed a robust skill set in change management and strategic customer engagement.
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