Jose C.

Jose C. is an experienced professional with a strong background in customer support, sales, and quality assurance within various industries. Currently serving as an Installation Quality Specialist II at Lytx, Inc., Jose conducts installation audits and collaborates on quality control processes, achieving notable improvements in customer satisfaction. Previous roles include Technical Customer Support Level 2 at Enel X, where a 98% client satisfaction score was attained, and Account Executive at Houzz, managing numerous businesses in the home improvement sector. With earlier experience at Verizon Connect as a Business Development SMB and as an Internet Sales Manager at Mercedes-Benz USA, Jose consistently demonstrated sales excellence and strong customer service skills. Academically, Jose holds a Bachelor's degree in International Hotel Management and Business Administration with Marketing from Les Roches and an Associate's degree in Online Marketing from Coleman University.