Heike Xander

Customer Success Manager at M-Files

Heike Xander has extensive work experience in various roles and companies. Heike is currently working at M-Files as a Customer Success Manager and has been in this role since May 2021. Prior to this, they worked as a Project Manager at M-Files starting from January 2020. Before joining M-Files, they were a Professional ECM Consulting at Ceyoniq Technology GmbH from November 2018 to January 2020. Heike also served as the Manager Professional Services at Hyland from October 2017 to November 2018. Earlier in their career, Heike worked at Lexmark Enterprise Software as the Manager Professional Service DACHEE from December 2015 to September 2017. Heike also worked as a Senior Product Manager at Lexmark Enterprise Software from April 2015 to November 2015, and from December 2013 to April 2015. Prior to this, they held the position of Head of Competence Center SAP at SAPERION AG from October 2007 to December 2013. Heike started their career as a Senior Consultant at CENIT from August 2000 to September 2007.

Heike Xander completed their education history as follows:

From 1994 to 1998, they attended Hochschule für Technik Stuttgart and earned a Diplom in Applied Mathematics.

Prior to that, between 1990 and 1993, they studied at Rechenzentrum der Universität Stuttgart and obtained a degree in Mathematisch-technische Assistentin. The specific field of study for this degree is not provided.

In addition to their formal education, Heike Xander obtained a certification in Mastership in Customer Success from Winning by Design in May 2021.

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