M-Kopa is an African connected asset financing platform that provides underbanked customers in Africa to essential products including solar lighting, televisions, fridges, smartphones & financial services.

Information Technology

M-KOPA

This department focuses on analyzing and managing data workflows to optimize operational efficiency and support workforce strategies.

Data Operations

This department focuses on providing support and enhancing the customer experience through various service channels.

Customer Care Operations

This department focuses on driving revenue through sales strategies and marketing initiatives.

Sales and Marketing

This department manages the tracking, storage, and distribution of stock to ensure optimal inventory levels.

Inventory Management

This department focuses on managing and executing outbound and inbound telesales activities to drive sales and enhance customer engagement.

Telesales Division

This department focuses on strategies and activities aimed at retaining existing customers and enhancing their overall satisfaction.

Customer Retention

This department focuses on guiding the development and lifecycle of products to meet customer needs and business objectives.

People (8)

Jobs (0)

Other teams

Customer Care Operations

Sales and Marketing

Inventory Management

Telesales Division

Customer Retention

Product Management