Scott Heddinger

Support Team Manager

Scott Heddinger has a diverse work experience spanning over a decade. Scott started their career in 2004 at HP, where they held the positions of Partner Operations Manager and Proactive/Reactive Delivery Team Manager until 2014. In 2014, they became the Global Training & Development Manager at HP. From 2015 to 2017, they served as the Americas Global Program Manager at Hewlett Packard Enterprise. In 2018, they joined IQ Inc. as a Technical Consultant, responsible for remotely sourcing candidates for various roles. Since 2017, they have also worked at M3, first as a Customer Support Specialist II and now as a Support Team Manager.

Scott Heddinger attended the University of Pittsburgh, where they obtained a Bachelor of Science degree in Information Systems, with a focus on Computer and Information Sciences. In addition to their formal education, Scott has obtained several certifications in various areas, including customer service, problem-solving and troubleshooting, building resilience, building visibility as a leader, essentials of team collaboration, strategic thinking, effective communication, and leadership. These certifications were obtained from LinkedIn.

Location

Suwanee, United States

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