Shawna Mann

Shawna Mann has a diverse background in customer service and support, currently serving as a Support Specialist at Zywave since February 2021. Prior to this role, Shawna worked as a Customer Service Representative at EQ by Equiniti and held various positions at Delaware North, including Staffing Coordinator and Management Intern. Early career experience includes roles at Mo's Irish Pub as Assistant Manager and Hostess, where responsibilities included employee motivation and training new hires, along with counting revenue. Shawna's foundational experience in customer service began at Kohl's Department Stores. Shawna holds a degree in Communicative Arts, Business Administration, and Management and Operations from Wisconsin Lutheran College, completed in 2018.