Shaik Umar

Shaik Umar is an experienced Senior Information Technology Support Specialist at Maaden since September 2016, providing technical support for over 4000 users and effectively translating end user issues into actionable solutions. Previously, Shaik served as an Information Technology Support Specialist at Welspun Middle East Pipes LLC from July 2015 to July 2016, handling support requests and executing desktop processes. Shaik also worked as a Technical Support Executive at Saudi Arabic Computer Systems from March 2013 to March 2014, where significant contributions included enhancing data security with disk encryption and developing a custom backup solution using PowerShell. Shaik holds a Bachelor of Commerce degree from Osmania University.