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Sarah DeSilva

Team Lead, Enterprise Customer Success Manager at mabl

Sarah deSilva has a diverse work experience, spanning various roles and industries. Their most recent position is as an Enterprise Customer Success Manager at mabl, a company they joined in February 2022. Prior to that, Sarah worked at Photo Butler as part of the Strategy & Operations team from May 2021 to February 2022. In 2020, they were an Associate Consultant at Marsh McLennan Agency in the Employee Health and Benefits department from December 2020 to May 2021.

Before that, Sarah held multiple roles at Catalant Technologies, including Senior Program Associate in Customer Success from August 2020 to December 2020, and Professional Services & Solutions Strategy Associate from June 2019 to August 2020. Sarah also has experience as an Opti Sailing Coach at the San Francisco Yacht Club from February 2018 to June 2018 and as a Kiva US Operations Strategy Co-op at Kiva from January 2018 to June 2018.

Sarah's work experience also includes a Co-op position at The Boston Consulting Group (BCG) in Global Finance and Analysis from January 2017 to July 2017. Sarah was the President of the Northeastern University Women's Sailing Team from January 2016 to January 2017. Earlier in their career, they served as the Head Racing Coach at Stage Harbor Yacht Club from June 2014 to August 2016 and as a Sailing Coach at Chatham Yacht Club from June 2010 to August 2014.

Sarah deSilva completed their Bachelor's degree in Business and Economics with a dual major and a concentration in Entrepreneurship from Northeastern University. Sarah attended Northeastern University from 2014 to 2019. Prior to that, they studied at Pembroke Hill School from 2004 to 2014 and at Tabor Academy from 2012 to 2013. In 2016, they also attended Università di Catania, but the details of their degree or field of study during that time are not provided. In addition to their formal education, Sarah obtained a certification in mabl Skills Foundations from mabl in December 2022.

Links

Previous companies

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Timeline

  • Team Lead, Enterprise Customer Success Manager

    June 1, 2024 - present

  • Senior Enterprise Customer Success Manager

    July 1, 2023

  • Enterprise Customer Success Manager

    February, 2022