Jacqueline Groot is an experienced professional in service management and delivery, currently serving as a Service Line Manager at Macaw since October 2022. Previously, Jacqueline held roles such as Delivery Manager ICT at Avanade and various managerial positions at Macaw, including Manager Service Management. With a strong background beginning in the IT sector at Perscombinatie, where Jacqueline worked as an IT Application Specialist, Jacqueline's career reflects a commitment to tackling challenges, supported by extensive training and certifications in ITIL, Prince2, ASL, and project management methodologies. A graduate of NHL Hogeschool, Jacqueline holds a degree in Tekenen en Handvaardigheid.
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