At MacCare, we specialize in delivering Efficient, Innovative, and Reliable back-office services that empower IntraCare (and similar companies) and its Primary Care Clinics to implement Value-Based Care seamlessly. Our unwavering commitment to Collaboration, Integrity, and Operational Excellence ensures that we enhance Patient Outcomes, improve Care Coordination, and elevate healthcare quality in the communities we serve.

As Pakistan’s first Healthcare KPO focused on primary care services, we set new benchmarks in Productivity, Quality, and Innovation through industry-leading standards and strategic partnerships. By mastering best practices and leveraging our collaboration with IntraCare, we enable healthcare organizations to expand patient volume while excelling in Value-Based Care Delivery.

Join us in transforming healthcare operations and driving sustainable growth in patient-centered care.

Health Care

Health Data

Nursing & Residential Care

MacCare

Faheem Arif

Fahad Jangda

This department focuses on strategies to enhance patient communication and outreach efforts.

Patient Engagement

This department oversees the coordination and tracking of referrals to ensure effective patient care and management.

Referral Management

This department focuses on interpreting complex data sets to provide insights and support decision-making processes.

Data Analysis

This department focuses on ensuring product quality and compliance through rigorous testing and support processes.

Quality Assurance

This department manages the collection and processing of payments owed to the organization.

Accounts Receivable

This department provides technical assistance and support for computer systems and software to ensure smooth operational performance.

MacCare

Org chart

Teams

Patient Engagement

Referral Management

Data Analysis

Quality Assurance

Accounts Receivable

IT Support

Offices

MacCare

Org chart

Teams

Patient Engagement

Referral Management

Data Analysis

Quality Assurance

Accounts Receivable

IT Support

Offices

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