Max Kaplan

Max Kaplan has been working in the customer service industry for over 10 years. Max started out as a service desk associate at Walmart and then became a customer service supervisor at Shaw's Supermarkets. In April 2013, they took on the role of lead systems engineer at Machado Consulting. Max is known for their dedication to their work and their ability to resolve complex issues quickly and efficiently. Max is an expert in customer service and always puts the needs of their team first.

Max Kaplan has a technical diploma in computer networking from Porter and Chester Institute of Chicopee. Max also has a degree in computer engineering from Umass Amherst. Additionally, they are certified by Microsoft in Azure Administrator Associate, by CompTIA in A+, by Microsoft in MCTS: Windows 7 Configuration, and by Microsoft in Microsoft 365 Identity and Access Management. Max is also certified by CompTIA in Network+ and Security+.