Hlib N. is a Manual QA Engineer at Software MacKiev since October 2021, specializing in manual testing of cross-platform products for PC and mobile devices, plugin testing, and managing test artifacts using JIRA and Confluence. Prior to this role, Hlib served as Customer Support Team Leader and Customer Support Agent at ACCORD GROUP from August 2018 to October 2021, where responsibilities included supervising projects, generating monthly reports, and ensuring SLA compliance. Hlib is currently pursuing a PhD in Cybersecurity at Государственный Университет Телекоммуникаций, with a Master's degree in Information Technology and Computer Engineering obtained from the same institution in 2020. Additional education includes a program at Playtech from June 2023 to September 2023.
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