Daniel Patterson is an experienced IT executive manager with a robust 25-year career encompassing communications engineering and ITIL program management. Currently serving as a Senior Manager of Major Incident Management at Macquarie Group, Daniel has previously contributed to organizations like Verizon and Modis, where they focused on process management and service improvement in large-scale IT environments. With a background in technical support and infrastructure management, Daniel has demonstrated a knack for translating complex technical concepts into accessible language, fostering strong relationships within diverse teams. Daniel earned a Bachelor of Arts in Business from the University of Phoenix, further enhancing their expertise in IT operations and governance.
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