Muhammad Asif is an experienced Quality Assurance Supervisor at OLX Pakistan since February 2022, responsible for evaluating customer interactions across multiple support channels, identifying training needs, and ensuring sustainable service quality. Previously, Muhammad served as a Customer Service Specialist at Transworld Home, providing Level 2 support and collaborating with various teams to enhance customer service. Muhammad's earlier roles include customer service positions at Foodpanda and Jazz, where responsibilities ranged from audits and escalations to managing customer relationships. Muhammad began a career as a Field Support Engineer at Dancom Online in 2009 after earning a Bachelor of Commerce degree from the University of the Punjab and additional qualifications in IT-related fields.
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