Diana Durán is an operations manager with over 10 years of experience in optimizing commercial and operational processes to increase sales, manage teams, and reduce costs. They currently serve as a Divisional Manager at Macropay while pursuing a degree in Business Administration, Management, and Operations at Universidad de Londres. Previously, Diana held significant roles including District Manager at Carters Inc., where they led the operations of 18 branches, and General Manager at Kavak.com, overseeing a team of 60 in key operational areas. Their expertise includes strategic planning, KPI management, and customer relationship management, contributing to the growth and efficiency of the organizations they have been part of.
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