Descartes MacroPoint™
Matt Webber has extensive experience in customer support and technical roles, currently serving as a Tier 2 Customer Support Representative and Implementation Engineer at Descartes MacroPoint™ since February 2018. Previously, Matt worked as a Software Quality Assurance Analyst at AmTrust Financial Services, Inc. from March 2015 to January 2018, where responsibilities included collaborating with Business Analysts and Developers to identify software issues and perform testing. Experience also includes customer support at Proforma, where Matt handled various support channels, as well as temporary work in printing and mailroom operations at MTD Products. Earlier, Matt contributed to digital pre-press operations at Jakprints and completed an internship at EventWorks, Inc. Matt holds a Certificate in Interactive Media from Cuyahoga Community College and a Certificate in Digital Design from Cuyahoga Valley Career Center, complemented by a General Education diploma from Cuyahoga Heights High School.
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Descartes MacroPoint™
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Descartes MacroPoint™ is a multimodal freight visibility platform for shippers, brokers and 3PLs to get real-time visibility and predictive analytics of their in-transit freight. Our industry leading visibility network is connected to over 100,000 carriers and millions of assets and drivers through integrations with on-board electronic logging devices (ELDs), GPS telematics devices, carrier transportation management systems (TMS), GPS-enabled smartphone applications and location-based mobile phone triangulation. Whether your shipments are on-time, behind or ahead of schedule, you will have the tools to track any load, at any time. www.macropoint.com