Terry Wang

Terry Wang is an Assistant Network Engineer at Macroview Telecom, a subsidiary of HGC Group, since March 2023, focusing on network-related projects involving Cisco switch and router equipment upgrades and network revamps. Additionally, Terry has been an IT Support Engineer at ServiceOne Limited since August 2021, providing onsite support for a USA-listed retail company. Responsibilities include software installation, Windows system upgrades, issue resolution for laptops and printers, VIP user support, IT onboarding training for new employees in Hong Kong and Taiwan, administration of office access systems, maintaining IT inventory, and basic troubleshooting for computer systems and network connections. Terry is proficient in supporting Microsoft Office, VPN, SharePoint, and mobile devices, and has experience installing network equipment such as routers, switches, and access points.